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RC Bench — Support

Need help with RC Bench? We’re here for you.

Contact Us

For all support enquiries, feature requests, bug reports, and general questions:

📧 Email: support@rcbench.app

We aim to respond within 48 hours. Please include:

Your device (iPhone / Android model)
App version (shown in Profile screen)
A description of the issue and steps to reproduce it
Screenshots if relevant

Frequently Asked Questions

How do I save a setup?

Go to the Race Prep tab, tap “New Setup” or open an existing one, fill in your settings, then tap the Save button at the bottom of the screen.

How does the AI chat work?

The AI assistant uses your setup data, track conditions, and RC knowledge to suggest adjustments. Tap “AI Chat” from any setup to get personalised recommendations. Note that AI suggestions are informational and should be verified before applying.

What are the subscription tiers?

Free — 10 setup slots, 5 AI questions per day, gear ratio calculator
Regular — unlimited setups, 50 AI questions per day, team sharing, maintenance tracking, full tyre database
Pro — unlimited AI questions, ESC tuning guides, all tyre brands, unlimited team members

How do I restore my purchases?

Open the Profile drawer, tap “Go Premium”, then scroll to the bottom and tap “Restore Purchases”. This syncs any previous purchases with your account.

How do I cancel my subscription?

Subscriptions are managed by your app store:

iOS — Settings → [Your Name] → Subscriptions → RC Bench → Cancel Subscription
Android — Google Play Store → Menu → Payments & subscriptions → Subscriptions → RC Bench → Cancel

How do I delete my account?

Open the Profile drawer and tap “Delete Account”. This permanently removes your account and all associated data (setups, chat history, team data). This action cannot be undone.

I’m having a technical problem — what should I do?

Make sure you are on the latest version of RC Bench (check your app store for updates).
Try signing out and signing back in.
If the problem persists, email support@rcbench.app with the details listed above.